To Our visitors, Users, and Customers,
We are providing the following definitions which are used in this Agreement, to make it easy for you to read and understand.
Content: All files, data, information that a customer uploads or downloads from the Correctsender.com website.
Customer: A paid or free user of Correctsender.com website & services.
Refund Policy: Terms and conditions governing refunds to users and customers of Correctsender.com.
Correctsender.com Intellectual Property: Our software; platform; programming & code; website; logos; slogans; trademark; service marks; & copyrights.
Correctsender.com: Our company, owners, employees, and agents.
Submissions. Files, data, information, code, and other content uploaded or downloaded to/from the Correctsender.com platform. This includes and is not limited to: photographs; pictures; illustrations; videos; mp3; text; digital recordings; files; or other data.
Third-party website: And website links, hyperlinks, located in or on the Correctsender.com website that redirects customers to other websites.
Visitor: Anyone who visits the Correctsender.com website.
Correctsender.com offers a thirty-day (30) money back guarantee if customers are unsatisfied with our platform or services. Note: Customers must follow our Refund Policy in order to receive either a partial or full refund. Failure to follow these instructions will either delay your refund, or prevent you from receiving a refund.
A. Full Refund
In order to receive a full refund under our guarantee, you must send us a cancellation request within the first 30 days of registering with Softmailer.com, and it must be:
1. In writing; or through the "cancellation" button in your profile menu.
2. Include your: name, date, and account information if in writing.
3. Reason for cancellation, if in writing.
Upon receipt, we will issue a 100% refund of your subscription as well as a pro-rated refund of email credits you have on account.
B. Partial Refund
In order to receive a partial refund (50%), up to fifty-percent of the annual subscription, you must send us a refund/cancellation request within the first six (6) months of registering with Correctsender.com, and it must contain the same information listed in A 1-3 listed above. No refunds are issued for email credits or any other pre-paid services.
C. No Refund
No refunds are issued after the customer's six-month anniversary, or registration date.
If at any time you believe there is an error or mistake in any calculation; debits, or credits on your account; or subscriptions paid; please open a Support Ticket in your account menu from the Correctsender.com platform. Include your username; date; and description of error. We will investigate and respond as soon as possible.
You can contact Correctsender.com at:
Address: INBOX Slovakia s.r.o., Seberíniho 1, 821 03 Bratislava, Slovakia
Email: [email protected]
Effective Date: 1st May 2018